Terms of Service – (Commercial)

1. Service Description:

Isaiah Exterior Cleaning LLC provides exterior cleaning services to commercial properties, including restaurants, gas stations, fleet washing, and public spaces like playgrounds.

2. Payment Terms and Late Fees:

Isaiah Exterior Cleaning LLC offers Net 30 and Net 60 payment terms for commercial clients, as specified in the service agreement. Payments not received within the agreed-upon terms will incur a late fee of 2% per month, backdated to the original service date. Isaiah Exterior Cleaning LLC reserves the right to pause or cancel future services if accounts remain unpaid.

3. Cancellations and Rescheduling Policies:

Cancellations made with less than 48 hours' notice will incur a 20% cancellation fee based on the total project cost. Rescheduling is subject to availability.

4. Liability Disclaimer:

Isaiah Exterior Cleaning LLC will not be responsible for damage to areas with pre-existing conditions such as loose siding, cracked surfaces, or improperly maintained property areas. The client must inform us of any sensitive areas before the service begins.

5. Invoice Disputes:

All invoice disputes must be raised in writing within 7 days of receipt of the invoice. After this period, the invoice is considered accepted as-is.

6. Payment Plans:

Isaiah Exterior Cleaning LLC offers payment plans for larger projects upon request. A separate payment plan contract must be signed, outlining the total amount, payment schedule, and applicable late fees or interest.

7. Interest Accrual:

Interest will accrue on unpaid balances at a rate of 2% per month, compounded monthly, if payments are not made within the agreed terms.

8. Media Rights:

By agreeing to the service, the client consents to Isaiah Exterior Cleaning LLC’s use of photos and videos for marketing purposes, including before and after images.

9. Confidentiality:

Both parties agree to keep any proprietary or confidential information shared during the course of business (e.g., pricing, cleaning methods) confidential.

10. Termination of Service:

Isaiah Exterior Cleaning LLC reserves the right to terminate services if unsafe conditions, non-payment, or other violations occur.

11. Appointment Delay Grace Clause:

While Isaiah Exterior Cleaning LLC strives to arrive at the scheduled appointment time, we acknowledge that delays may occur due to factors beyond our control, including but not limited to heavy traffic, severe weather conditions, mechanical issues, road closures, and emergencies. In the event of a delay, we will notify the client as soon as possible and make every reasonable effort to arrive at the scheduled appointment. However, Isaiah Exterior Cleaning LLC will not be held liable for delays caused by these unforeseen circumstances. The client agrees to allow reasonable flexibility in the appointment time under such conditions.

12. Force Majeure:

Isaiah Exterior Cleaning LLC will not be held responsible for delays or failure to perform services due to circumstances beyond our control, such as extreme weather, natural disasters, or other unforeseen events.

13. Indemnity Clause:

The client agrees to indemnify and hold harmless Isaiah Exterior Cleaning LLC from any claims, damages, or expenses arising from the client’s failure to comply with the terms herein or their own negligence in maintaining their property.

14. Right to Refuse Service:

Isaiah Exterior Cleaning LLC reserves the right to refuse or discontinue services if unsafe or unsanitary conditions are present at the property, or if the client violates any of the terms outlined herein.

15. Governing Law:

This contract is governed by the laws of the State of Florida, with any disputes resolved in the courts of Nassau County.